All incidents have causes. If the causes are not identified and eliminated, the same type of incident may occur again. However, there are often four, five, or more root causes of an incident. In an investigation, you must identify as many of these causes as possible. It is important that all incidents are reported and investigated in a consistent way, as this will make analysis much easier. In this course, you will be presented with information regarding the who, what, when, and how of critical incident investigations. Topics include investigation procedures, data collection strategies, and reporting. For more information regarding this certificate please visit swiftlearning.com - Time Required = 2 hours (AB)